Flight Ops Support Director

Core Services | Applicability: Airbus fleet

Airbus Aircraft Family: A300 | A310 | A320 A330 | A340 | A350 | A380

Your Airbus interface for Flight Operations & Training Standards

If you are looking for an Airbus Services expert to manage all queries linked to Flight Operations and Flight Training activities, your Flight Operations Support Director (FOSD) is the right interface. Backed by a large Airbus experience in Flight Operations and Training Standards & boosted by passion, the FOSD exchanges with Customers to identify and coordinate any specific issue, need or expectation linked to his expertise perimeter.


As the aircraft manufacturer, our primary intention is to deliver customer excellence and valuable assistance within the aviation industry. The FOSD assists Customers to facilitate & speed communication within Airbus' organisation, managing specific needs, expectations and escalating major issues to enhance Flight Operations efficiency and safety beyond the standards.


Our Customers can rely on a network of 29 FOSD deployed across 7 offices worldwide. In line with the ambition to get closer to your operations and provide the best-in-class daily support, Airbus Services is expanding the teams within the regions with dedicated resources positioned in all the regional offices. 

29 Flight Operations Support Directors

29 Flight Operations Support Directors

through 7 offices worldwide

Raising our Flight Operations Standards, together.

Building strong relationships and earning the trust of customers is at the heart of Airbus Services. To help airlines operate as efficiently as possible, Airbus Services and its subsidiary NAVBLUE offer unrivalled, best in-class Flight Operations solutions for all aircraft types – allowing customers to benefit from an experienced, highly-skilled workforce and the global reach of the Airbus Services, continuously evolving with new technologies, regulations and market needs.


Airbus’ suite of Flight Operations services provides all necessary data and means to ensure optimal aircraft performance with maximum fuel-efficiency, capacity, safety and environmental sustainability. By valuing its operators and having a team that is constantly striving for innovation and searching for new solutions, Airbus helps develop Customers’ business as well.


With a suite of services that incorporates various solutions for Flight Operations as well as air traffic management and navigation, aeronautical information, charting and consulting services, Airbus Services ensures that operators can benefit from comprehensive coverage, boosting efficiency and profitability.

core-services 04 February 2020

Cockpit Illus FOSD

Long-term Customer relationships 04 February 2020

Field Representative walking on ground

Long-term Customer relationships 26 January 2021

Core Services

Around the clock, around the global assistance


  • A Customer Support 24/7 for Flight Operations & Training topics
  • Regional teams to support airline pilots, cabin crews and line maintenance staff
  • Flight Operations dedicated Airbus & NAVBLUE co-hosted customer events and more than 400 Customers visits per year
  • Support to get the best performance from your Airbus aircraft
  • Set the Flight Operations & Training standards 
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