The app automatically generated a full damage report - in pdf xml format - which I immediately sent to the maintenance engineering team along with relevant photos of the damage, to prepare the aircraft dispatch according to the CAMO* duties.
*CAMO Continuing Airworthiness Management Organisation. Organises and manages documents and publications for Maintenance Organizations Part 145 and Part M approved.
This whole process was very fast and easy, and I saved quite some time in performing my tasks of identifying, logging and assessing the damage with the SRM, as well as time spent in exchanging damage data with the maintenance engineering team.
Overall, we could return the aircraft to service much sooner. I was maybe lucky this time that the damage I assessed was covered by the SRM, allowing the aircraft to fly, but even a NO-GO result helps by enabling a faster decision when damage occurs during operations.”
The app includes some of the SRM tasks related to Allowable Damage Limits (ADL) in damage-prone areas on the external surface of the aircraft, covering structural components such as doors, fuselage, wings and stabilizers.
The technical content for the A320ceo should cover many of the typical damages occurring in operations such as dent, lightning strikes or rework. If not, it will take only a few minutes for the mechanic to realize it, so it is still worth trying!
Airbus deployed SRM for Mechanics for the A320ceo in May 2021. The plan is to continue deployment across the A320 Family in 2022 for the CEO and 2023 for the NEO.
Airbus customers can download the mobile app from the stores (see below). A link in the app enables them to download a Tech Data Package thanks to a connection to the AirbusWorld customer portal. Once this is done, the app works offline.