Effectiveness vs. Efficiency: Why MRO needs to achieve both?
The MRO market is continuously evolving and needs to maximize returns while reducing costs.
Therefore, Airbus consulting highlights the importance of assessing your process maturity based on 2 key pillars: efficiency and effectiveness.
Efficiency is doing things right; effectiveness is doing the right things
Detlef RIEDEL - MRO Senior Consultant
The productivity objective is reached when the company finds the right balance between efficiency and effectiveness.
- Improving efficiency means doing things right: ie on time, on cost and on quality
- improving effectiveness means doing the right things: ie driven by meeting compliance vs performance objectives
Evaluating your efficiency and effectiveness by using key indicators enables us to measure your performance
Our experts offer the opportunity to complete this self assessment (from 0 (low) to 10 (high)).
The results will provide you with a first indication of how efficient and effective your current processes are.
Note: Customer satisfaction is considered as being fully embedded in the 4 clusters below.
If your self assessment shows areas of improvement, don’t hesitate to contact our consulting experts who will support you in defining your roadmap to enhance productivity by using an MRO process kit, based on Airbus and industrial best practices.
