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Terms of use

Airbus Services (the “Website”) is owned and operated by Airbus SAS, a French simplified stock corporation (société par actions simplifiée), with a share capital of Euros 2,704,375, registered with the Trade and Companies Registry of Toulouse (France) under No. 383 474 814 and having its registered office at 1, rond-point Maurice Bellonte, 31707 Blagnac, France (“Airbus” or “we” or “us”).

These Terms of Use (“Terms of Use”) define the legal framework governing access to and use of the Website. Access to and use of the Website are subject to your acceptance of these Terms of Use, as they may be amended from time to time by Airbus. In this regard, by accessing or using, the Website, you agree to be bound automatically by these Terms of Use as well their amendments in force at the time of your access to the Website, and you agree that such acceptance shall have the same legal value as a written express acceptance. If you do not accept these Terms of Use, please do not (and you are not permitted to) access or use the Website. Please read carefully these Terms of Use, as well as our Privacy Policy (, before using the Website. You should read there Terms of Use every time you use the Website.


1. The Website is a website aiming at providing information on the products and services available from Airbus and some of its Affiliates. Information we make available on the Website may be provided to us by third parties.

Information is updated regularly, but we are not responsible or liable for its accuracy or completeness. Services and products specifications change from time to time and you should always verify them by contacting Airbus.

There is no offer to contract in this Website, but would you like to get further information or to purchase products and/or services from us, please contact:

Airbus Headquarters in Toulouse 
1, Rond Point Maurice Bellonte
31707 Blagnac Cedex
Phone: +33 5 61 93 33 33

2. Prerequisites

By using the Website, you represent that:

  • you have the capacity to be bound by these Terms of Use; and
  • you are over the age of 18 years old, or over the age of majority in the country where you reside or are a citizen.

3. Registration and Subscription

To access and use the Website or certain services (such as newsletters), you may be required to sign up to the Website and/or to the services concerned. As the case may be, please follow the instructions on screen.

4. Use of the Website

Subject to your full and perfect compliance with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, free of charge and revocable right of access and use of the Website. Any other rights are expressly excluded except otherwise provided in a specific written agreement.

Therefore, you shall not, and shall not authorize a third party to, without limitation, (i) modify, reproduce, represent, adapt and/or translate all or any part of the Website and/or related content; (ii) extract, all or any part of the Website and/or its content, or create any derivative work from all or part of the Website and/or its content; (iii) reverse engineer, decompile, disassemble or transform, in any way the object code of the Website into source code; (iv) distribute, sublicense, assign, share, sell, rent, lease or loan in any way the Website or the right to use the Website; (v) delete or modify any droit d'auteur, copyright, trademark or any other proprietary rights relating to the Website which we or our licensors own; or (v) use the Website for purposes other than those expressly authorized by these Terms of Use.

In addition, it is strictly prohibited to (i) extract, by permanent or temporary transfer, or re-use all or part of the content of our Website to another medium, by any means and in any form; (ii) bypass or circumvent any measures employed to prevent or limit access to our Website; (iii) link to any portion of our Website for any purpose; and (v) use any device, software or routine that interferes or attempts to interfere with the normal operation of our Website or take any action that imposes an unreasonable load on our equipment.

We try to make the Website accessible at all time, but we cannot warrant that the service will be continuous or without defect.

We reserve the right to modify all or part of the Website, at any time, including, without limitation, the right to delete, modify and/or vary any elements, features and functions of the Website.

You recognize that you will be able to use the Website only if your device is connected to a GPRS, 3G, 4G, wire or Wi-Fi network. Traffic or access fees charged to you due to the use of the Website are subject to the general terms concluded with you Internet service provider or mobile network operator. You understand the risks associated with the use of Internet, including, without any limitation, unavailability of the Website, non-confidentiality or loss of integrity of the data transmitted, potential virus attacks, etc.

You recognize that the Website requires Internet Explorer v11, Chrome or Safari browser or later and is compatible with desktop application.

Without prejudice to our rights and remedies, we reserve the right to suspend temporarily or permanently your access to the Website, at any time, without notice in the event you violate any provision herein.

In the event we consider that your use of the Website is unlawful and/or unauthorized, and/or violates these Terms of Use, we reserve the right to undertake any procedure we deem necessary, including to terminate these Terms of Use and to take any legal action.

5. Term and Termination

As long as you use the Website, these Terms of Use shall be applicable between you and us.

We can terminate these Terms of Use at any time and prevent you from accessing the Website.

In case of termination of these Terms of Use, for any reason whatsoever, the rights granted to you hereunder shall be terminated and you will no longer be authorized to use the Website.

6. Proprietary Rights

The Website, its content, including, without limitation, their distinctive airplane liveries, logos and product marketing and all patented information, copyrights, droits d’auteur, trademarks, trade names, drawings, pictures, databases and any other intellectual property rights in and to the Website are the property of Airbus or its licensors. Airbus, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380 and A400M are registered trademarks. Access to and use of the Website shall not be construed as assigning nor granting any license in respect of any kind of these proprietary rights. We reserve any rights related to the Website that are not expressly granted to users hereunder.

7. Liability

Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

Airbus, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of this Website or any information, services or content on this Website.

You will be responsible for any loss we suffer as a result of your violation of these Terms of Use. You agree to indemnify and hold harmless Airbus and the Affiliates, and their respective affiliates, successors, assigns, employees, agents, directors, officers and shareholders, managers, licensors and insurers, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms of Use or any breach by you of your representations and warranties hereunder.

To the extent permitted by applicable laws, the Website and its content are made accessible on an “as is” and “as available” basis. Airbus gives no warranty nor represents, without limitation, that (i) the Website and its supporting elements will meet your requirements, (ii) the same will be uninterrupted, timely, or default and error free, (iii) the result that may be displayed through the Website will be accurate, up to date or reliable, (iv) the quality of any data, information or other material obtained will meet your expectations and that such data, information and other material will be default and error free, or that any errors will be corrected. We reserve the right to correct any errors or omissions on our Website. Although we intend to take reasonable steps to prevent the introduction of viruses, worms, “trojan horses” or other destructive materials to our Website, we do not guarantee or warrant that our Website or materials that may be downloaded from our Website do not contain such destructive features. We are not liable for any damages or harm attributable to such features. If you rely on our Website and any materials available through our Website, you do so solely at your own risks.

Our Website may contain various combinations of text, images, audiovisual productions, opinions, statements, facts, articles or other information created by us or by third-parties. Due to the number of sources from which content on our Website is obtained, and the inherent hazards of electronic distribution, there may be delays, omissions or inaccuracies in such content. Accordingly, such content is for your reference only and should not be relied upon by you for any purpose. Information created by third parties that you may access on our Website or through links is not adopted or endorsed by us and remains the responsibility of such third parties.

We may discontinue or suspend our Website or terminate your use. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, our Website (or any part thereof) with or without notice. You agree that Airbus shall not be liable to you or any third party for any such modification, suspension or discontinuance of our Website. In addition, in the event you breach these Terms of Use or engage in any activity that is harmful to us or our users, we reserve the right to terminate your access to our Website or take any other actions that we believe to be in our interest and of our users as a whole.

8. Links To Third-Party Websites

The Website may contain hyperlinks to websites operated by parties other than Airbus. Such hyperlinks are provided for your reference only. We are not responsible for (i) the availability or the content of other services that may be linked to our Website, or (ii) the privacy or other practices of such websites.

Because we have no control over such services, you acknowledge and agree that we are not responsible for the availability of such external services, and that we do not endorse or approve and are not responsible or liable for any content, accuracy, quality, advertising, products, services or other materials on or available from such services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through such service.

9. Data Protection And Privacy

When you access and use the Website, we may collect, use and process, to the extent permitted by law, your personal data provided by you (such as your name, your date of birth, your email address, your travel information, etc.) or generated as a result of your access and use of the Website. For more details on how your personal data is used, please consult our Privacy Policy available here: By using the Website, you consent to the collection and processing of your personal data by us, in accordance with our Privacy Policy (, and warrant that all data provided by you is up to date, comprehensive and that you will maintain the accuracy of this information by updating them when necessary.

We are committed to protecting your privacy and the confidentiality of your personal data. However, we are not able to control the use by third parties of any information concerning you that may appear on the Website.

10. Modification Of The Terms Of Use

We may modify or adapt these Terms of Use at any time, for the future. Your continued access and use of the Website after a modification or adaptation of these Terms of Use will be deemed as your acceptance of any modified terms.

If you disagree with any modification or adaptation of the Terms of Use, you must cease accessing and using the Website.

11. Governing Law and Disputes

These Terms of Use are governed by and construed in accordance with the laws of France, subject to any local applicable non derogable public policy rule.

In case of dispute, we encourage you to contact us in order to find an amicable solution.

Airbus Headquarters in Toulouse
1, Rond Point Maurice Bellonte
31707 Blagnac Cedex
Phone: +33 5 61 93 33 33

If no amicable solution can be reached, any dispute arising in connection with these Terms of Use shall be subject to the jurisdiction of the courts of France. We inform you that you can use a mediation procedure or any other alternative dispute resolution methods, prior to litigation.

12. Miscellaneous

These Terms of Use form the entire agreement between you and us with respect to the subject matter hereof, and supersede the terms of any other communications or advertising with respect to the Website. These Terms of Use shall coexist with, and shall not supersede, our Privacy Policy (

If any provisions hereof are determined to be illegal, invalid or otherwise unenforceable, in whole or in part, by reason of the laws of any state or country in which these provisions are intended to be effective, then to the extent and within the jurisdiction in which such provisions are illegal, invalid or unenforceable, they shall be severed and deleted from these Terms of Use and the remaining provisions shall survive and continue to be binding and enforceable.

Failure by any party to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

Nothing herein shall be construed as granting, directly or indirectly, any rights to any third parties, and third parties are not allowed to enforce any of the provisions herein against us.

Last updated on 31st March 2017.

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